After Hours Farm Lesson Policies:
Pre-paid lessons cancelled by students may be rescheduled or refunded/credited depending on availability if given proper notice.
Lessons cancelled by the instructor may be rescheduled or refunded/credited depending on availability.
No call/No show lessons will not be rescheduled or refunded unless it is an emergency situation.
Payment is due when service is rendered. At the end of each lesson, either paid by lesson or the beginning of a new set, your payment is due. Each day that a payment is late there will be a $5 charge.
To help prevent the late payment charge I will now be contacting you (text, email, phone) prior to the lesson when your package is due to renew to politely remind you that payment is due.
As of January 1st, 2018 there will be a time frame for the use of lesson packages bought. This is to help my students be more consistent in their learning. It is quite difficult when learning a new skill to progress when there are long gaps between lessons. The new time frames are as follows:
- Lesson packages of 4 will have 6 weeks from the first lesson in the package to use the remaining lessons.
- Lesson packages of 8 will have 10 weeks from the first lesson in the package to use the remaining lessons.
There are allowances to these time frames as follows:
- Exceptions: Holidays, vacation/out of town days, and lesson cancellations due to weather or being sick.
Once the time frame has past and/or I have not heard from you your lesson package will be surrendered and no longer usable.
If you can not adhere to this policy or feel I am being unfair please remember there is always the pay as you ride option to pay per individual lesson. However you will not receive the price discount as with the packages.